Home :: Terms & Conditions

Terms & Conditions

Thank you for visiting our online store!

Here are some things you need to know about us, and doing business with The Magic Supply Company...

OFFICE HOURS: We do our best to answer your questions. Our office staff will always have the answers you need. We have online ordering on this secured website, or you can place your orders by calling us toll free at 1-877-280-7900 or Local at (816) 224-5000, or email us at sales@magicsupply.com

PAYMENT: We make online ordering easy. We accept Visa, MasterCard, Discover and American Express for credit card purchases. We also accept check and money orders.

SHIPPING: Below is our chart for shipping costs. If you have special shipping needs, contact the office to make arrangements. We will try our best to help you with your special needs. Orders are proccessed and shipped within 48 hours.

US Shipping Rates as of June 25, 2016
From Dollar Amount To Dollar Amount Shipping Charge
$1.00 $23.99 $8.00
$24.00 $59.99 $9.00
$60.00 $99.99 $10.50
$100.00 $149.99 $14.50
$150.00 Up Free!*
* Free Shipping offer only to US residents.

INTERNATIONAL SHIPPING:

Yes- we ship internationally! For over 20 years we have shipped our products all over the world. We are experts at International shipping and know many "tricks" about how to get your package to you safely.

There are many variables that determine the price of shipping (weights, dimensions, service requested).

We have a MINIMUM FLAT RATE shipping fee of $32.95 for all orders up to $49.00 to ship Internationally. All orders $49.01 and above are charged 38% of total order to ship to you anywhere in the world. If you place your order via PayPal we are able to adjust the actual cost must faster to speed delivery to you.

If you must know the shipping cost before placing your order, please e-mail us with the items you are interested in along with the shipping address. We will e-mail back to you the shipping options and cost. We can send you a PayPal invoice for these actual charges.

If you have already worked with us please know that we are a family business you can trust, we suggest (if possible) making your purchase using PayPal. This is "ONLY" because we have the ability to invoice you the difference or refund the overaged of the shipping costs much faster!

BACKORDERS: There are times when factors beyond our control will cause a requested item to be temporarily "out of stock". This item will be placed on back order and will be shipped as soon as the item is in stock.

RETURNS: We stand behind what we sell. If you receive a product that is defective, we will fix it or replace it for you immediately. However please understand, buying magic tricks means learning the secret to the effect and that can not be returned. Contact Magic Supply Company to arrange a return.

SPECIAL ORDERS: Many items not found here can be acquired for you via special order. Send inquiries about special items to us. Please feel free to contact us with any questions, comments or concerns your may have regarding our store.